Electronic business (e-business) refers to the use of the Web, Internet, intranets, extranets or some combination thereof to conduct business. E-business is similar to e-commerce, but it goes beyond the simple buying and selling of products and services online. E-business includes a much wider range of businesses processes, such as supply chain management, electronic order processing and customer relationship management. E-business processes, therefore, can help companies to operate more effectively and efficiently. Electronic business is a broader term that encompasses other common terms such as e-commerce and e-tailing. As more of companies’ sales, marketing and other internal business processes are conducted digitally, electronic business processes such as customer relationship management (CRM), enterprise resource planning (ERP), and content management are becoming increasingly important. This shift has also been facilitated by improved security measures for online transactions.
What you feel when you get your every need at your doorstep? Yes, e-commerce is disruptive, so as their management. If you don’t evolve your business strategy, the outcome won’t be satisfying. Managing a business, especially in an industry as dynamic as ecommerce, can be stressful. It requires strategy, vision, and day-to-day, if not minute-to-minute decisions.
E-commerce sector in Bangladesh is now at a mid-level way. It is rising rapidly. Basically f-commerce is easy, but e-commerce is the most static way of market development we must admire it, so people are revealing themselves as an entrepreneur by starting e-commerce business. This is appreciable but how much do we know about advanced primitives of e-commerce management?
The management of e-commerce have to keep up with trends in technology, marketing, products, customer service, and package shipping. These same leaders can also manage employee, supplier, and customer relationships. The burden can be crushing, especially as companies grow from being a startup into the mid-market. There are more ways than one to run a business or define a management structure. It does not necessarily involve a strict hierarchy or static job description. People here have to work on multiple areas at the same time.
There are wide diversity of development procedures in an e-commerce business. Some important qualities should be assured among them. Like –
- Dynamic marketing policy – “Advertisement is the expansion”
- User friendly platform.
- Best quality products according to clients’ demand.
- Wide range of product variety and choice.
- Best price.
- Delivery within a minimum time.
- 24 hour customer support.
- After-sales service strategy.
Do e-commerce stores in Bangladesh have all these marked?
In our country, to be frank, some of the e-commerce sites are not doing all of these up to the mark. Some of them may have good management team but not quality products. Our country is very progressive in marketing policy, we are by born marketing people, there is no doubt about our marketing concept, digital marketing and offline marketing. We are technically upgrading a lot, so our websites are compatible no doubt.
The question comes here- are we serving the best? Are we providing the best products in a best price? Some of the renowned e-commerce marketplaces are not assuring the products quality according to The Consumers’ Right Protection Act , as a result, clients are complaining and losing trust. We, Kablewala Bangladesh team are fully conscious about our clients’ satisfaction.
We choose our merchants in several authentication steps – we check their product quality, price and after sales service quality to gain the trust and contentment of our customers. We also promote branded products with official warranty which seems more reliable than physical shopping in these days. We also try to maintain healthy relationship with our vendors through good communication and timely payment. The authorized vendors who provide quality products, can contact with us for promoting their products through us.
There is nothing like “Sell and go“ in our company. We are in a mission to target the client, sell to the client, bond with the client. Because we want to be widespread, trustworthy and customers’ reliable. We have our in-house delivery process team, so we carry our products carefully while supply-chain department check one by one product. Our 24X7 active customer service team are waiting for customers’ feedback and handling them with proper professionalism.
We are also ensuring different payment methods based on the client’s preferences including cash on delivery, bkash payments and card payments as well. We are also offering EMI facility for making the payment system flexible for our clients. Moreover, we offer free returns in case of disputed products or exchange products in case of any complaint from our valuable clients. We facilitate occasional offers for rendering superior services during different occasions.
Kablewala Bangladesh operational office has around 70 members who are working restlessly to make our company clients’ favorite one. We have Technical Backend team, Content team, Marketing team, Sales team, Customer Service team and Delivery Process team, but in general, we are Kablewala team that has an urge to make a next stage e-commerce marketplace. We are a corporate family who make opportunities for new-comer and make them experienced. We believe that success can come with Branding & Bonding. Come, visit us and be our valuable client.
BAUMA WORLD (www.baumaworld.com) is one of the largest digital marketplace for construction equipment, machinery, commercial vehicles, earth moving equipment, lifting equipment, port equipment, spare parts and services.. Our platform allow buyers & sellers to interact, negotiate and close transactions in a timely, transparent and cost-effective manner. Currently we are operating our service in Bangladesh along with service team as well as we are developing others world wide market along with partner’s. It is a single platform to sell, rent of new/used heavy equipment as well as all kind of spare parts through it.
The past two years have been a wild ride for investors in the world’s biggest publicly traded oil companies. It is an essential part to improve the maintenance of industrial civilization in its current configuration, and thus it has become a critical concern for many nations. Gas is also considered as a large percentage of the world’s energy consumption.
In our country perspective, Banglamark- Corporation has become one of the most notable platforms in the field of Project Management, Sales & Service of various Oil & Gas Plant, Gas Equipment & the support services associated with our projects.
There is no shortage of energy being devoted to finding new and sustainable energy solutions. But new work scope also needs to be generated that will allow the grid to operate in a manner resembling the existing resources. Banglamark- Corporation paves a more organized way of assisting project management, generating more developed ideas, other support services in energy and power unit.
Banglamark- Corporation has established a strong reputation for executing large complex projects and providing emergency solutions to our clients. Our approach towards construction management is cost-effective and we try to deliver projects on time focusing on budget, quality service and safety measures.